Holiday Customer Service

Golden Rule Customer Service is what sets you apart from every other business. And during the holiday season, you have the opportunity to treat even more of your customers as if they are the most important people in the world.

How to get started? Get personal!

A Mary Kay Personal Web Site (PWS) is a must-have this time of year because it offers your customers 24/7 shopping convenience. Only PWS subscribers can send their customers Beaut-e-news and MKeCards professionally branded yet nonintrusive ways to reach your customers. It also allows you to share engaging content such as new gift bundles, the Holiday Gift Guide eCatalog and more. All available on your PWS to share to your Facebook Fan page.

Holiday Gift Guides to Share

Download the Holiday Gift Guide eCatalog on your mobile phone or tablet and share it on your Mary Kay social media. It is free and offers tons of gift ideas for different personality types.

Want a print brochure? For a limited time only, beginning Oct. 1 and while supplies last you can order the 2013 holiday Month 2 mailer in packs of 10 for $2.25. You will find it only on Section 2 of the online version of the Consultant order form. The dazzling eight-page booklet features a winter wonderland of holiday gift sets and stocking stuffers perfect for your customers to enjoy and give. Carry it with you in your purse and bring it to parties!

Enroll your customers in the Preferred Customer Program

You can enroll each of your customers to receive their personalized copy of The Look featuring the holiday gift bundles as well as an exclusive product sampler. Enrollment closes on Oct. 15. For just 45 cents per customer, you can also enroll them to get the holiday Month 2 mailer featuring even more gifts to share.

Customer Delivery Service

This holiday season, think of Customer Delivery Service as your personal assistant! It's ready to help you deliver your gifts when time is tight, plus it's also great for those products you don't have on your shelf.

It never hurts to ask!

When you're calling your customers about reorders, why not ask if they've done their holiday shopping yet! This is a great way to turn a typical reorder call into a bigger sale simply because you asked. There are so many people who cringe at the thought of wading through the crowds at the mall during the holidays. As a Mary Kay Independent Beauty Consultant, you have the power to make their lives easier. And make yourself even more successful.