Table of Contents previous
MARY KAY VIRTUAL MAKEOVER





 How To Sell with The  Mary Kay Virtual Makeover
click on link above

Mary Kay Virtual Makeover Frequently Asked Questions

 

Q: How can the new Mary Kay Virtual Makeover tool help me build relationships and provide better service to my customers?

A: The new Mary Kay Virtual Makeover tool allows your customers to feel like they have discovered the next best thing as they experiment with the newest color products and learn the latest makeup trends. Once you introduce your customers to the new tool, you can follow up with them to book a personalized color appointment or a Color Insider party. It also allows your customers to shop their way and order new mineral color products from you at their convenience from your Personal Web Site.

Q: Will I be notified if a customer plays on the Mary Kay Virtual Makeover from my Mary Kay Personal Web Site?

A: Currently, this is not a feature that is offered with the new Mary Kay Virtual Makeover. However, you will want to encourage your customers to play with the new Mary Kay Virtual Makeover tool as it incorporates several advanced features that your customers will love. Your customers can be their own makeup artist, find the latest on-trend looks of the season, and upload their own photo and send it to you or their friends. With all of these advanced tools, you have the opportunity to book more color appointments and position yourself as a color expert with your customers.

Q: How is the enhanced Virtual Makeover tool different from the Create-A-Look online makeover tool?

A: Please see the reference chart below:

 
  Virtual Makeover Create-A-Look
Audience Your Customers You (for use with your customers)
Where does the program live online? How do I access it? Mary Kay Personal Web Sites and Marykay.com myCustomers or via the Education tab on Mary Kay InTouch
Does the program include detailed application tips personalized to my customers' features? This tool offers broad application tips for every facial feature. You can still offer your expertise by giving them personalized application tips with a color class or appointment. Yes
Can I save the information about my customers? Customers can upload their own photo and send you their look, or you can do it for them and send them a look you created just for them. Then, you can save the looks in your personal email files, but not in your myCustomers database. Yes. The program is linked to your customer database on myCustomers.
Are these looks created by professional makeup artists? Yes Yes
Will this program help me book color appointments? Yes. It's designed to excite your customers about color cosmetics by giving them a chance to experiment with the new color online. The Mary Kay Virtual Makeover is a virtual experience youll want to follow-up with your customers to give them a real makeover! Yes. This program provides your customers with personalized looks and special application tips based on their unique facial features. These customized looks are easy to print and share.

Q: When should I recommend Virtual Makeover to my customers, and when should I use Create-A-Look?
A: Mary Kay Virtual Makeover is a great way for your customers to play with the fabulous new color products Mary Kay has to offer. This tool will help them become familiar with what you offer and entice them to book a color consultation or Color Insider party with you. When its time for their consultation or color party, you can use the Create-A-Look tool to print out a customized look, and position yourself as the beauty expert with the application tips specific to their eye and face shape. You can also save your customers information in Create-A-Look so you can easily try a different look, like Classic or Dramatic, when your customer wants to try something new.

Q: Can I save my customers Virtual Makeover looks to myCustomers database?
A: Currently, only looks from Create-A-Look can be saved to your myCustomers database. However, if your customer chooses to send you a look she created on the Virtual Makeover, you can take the opportunity to build your relationship and contact her to see if she is ready to order her new color look, or, you could schedule a personalized color appointment with her to offer customized application tips and beauty advice.




 

Makeup Artists' Bios


Luis Casco
Luis Casco jumpstarted his career after making a name for himself in the fashion world on the glamorous stages of the haute couture and prt--porter shows in Paris. He has collaborated with such fashion luminaries as Karl Lagerfeld, Givenchy and Claude Montana. He has also worked with renowned Hollywood artists and models such as Liza Minnelli, Lauren Hutton, Cindy Crawford, Vendela and Veronica Webb. Luis has appeared on "Good Morning America", "Oprah" and MTVs "House of Style", as well as participated in events such as the Emmy Awards and Golden Globe Awards. He has worked with Latin singing sensation Luis Miguel and with the popular country group The Dixie Chicks. Most recently, he worked with Milla Jovovich, Heidi Klum, Tara Reid, Tamara Mello, Shannon Elizabeth, Elsa Bentez, Cameron Diaz, Marc Anthony, Kate del Castillo, Alicia Machado and Dayanara. He also has appeared on "Fashion Emergency", "CNN Style Latin America" and "Eco Fashion".

Susie Jasper
Susie Jasper attended the Parsons School of Design in Los Angeles when she discovered her passion and hidden talent as a makeup artist. The word of her talent spread quickly, and Susies opportunities began to blossom. In her career, she has worked with numerous Hollywood stars including Demi Moore, Nicole Kidman, Sarah Jessica Parker, Jodi Foster and Vanessa Williams. She has also toured with international singers Sade and Janet Jackson. Susies flawless work has graced the pages of many prestigious magazines such as Vogue, Elle, InStyle, Glamour, Rolling Stone, Italian Max and Detour. 

Bridgett Washington
After years of working with countless models and photographers in Los Angeles, Bridgett Washington began her career as a professional makeup artist in 2004. She immediately became a favorite go-to girl for local and national celebrities such as Dionne Sanders, Kirk Franklin, Wanda Sykes and the Dallas Cowboy Cheerleaders. Bridgetts work has been seen in magazines such as D Magazine, Urban Magazine, Southern Vanity and Envy Magazine. Her beautiful makeup has been seen on the road with the B.E.T. Comedy Awards tour and Sisters in the Spirit tour featuring Kelly Price, Yolanda Adams and Sheila E. Bridgetts work has also been seen on "Fox 4 News", "Good Morning Texas" and "Entertainment Tonight". In May 2006, Dallas Morning News Quick Edition named her one of the five people to watch in Dallas. Bridgetts work continues to be noted and respected in the fashion entertainment industry throughout the South.