A Script that works for booking any kind of appointment, setting up an interview or asking for a reorder!!

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A Script that works for booking any kind of appointment, setting up an interview or asking for a reorder!!

Anatomy of a Script

NSD Pamela Waldrop Shaw

When you have a "skeleton" of a potential script, an outline if you will, you can

absolutely go anywhere!!!!! You'll never be out of words, and you'll never need anyone to

write you a script again if you master this line of thinking. It doesn't matter if you are calling

to: (1) Book a facial/class, (2) Do a "drop by selling appointment, (3) Book a seasonal

makeover, (4) Invite a guest to an event, (5) Schedule an interview, or (6) Ask for a reorder,

the sequence is the same! Example:

�� Enthusiasm - (pretend your favorite sports team is winning...that's the tone of voice)

"Hi Suzie!"

�� Curiosity - "I'm soooooo excited, Do you have a quick second?" (She is wondering,

"why is she so excited"?)

�� PURPOSE- Include the "challenge" you are in from your director, time limit by the

company, promotion, etc... " The reason I'm calling is that October is Customer

Appreciation Month, and my director challenged me to call my 10 sharpest customers

first because on Monday, we are having our Success Event, and I would love to

introduce you to my MK buddies as one of my best customers. I'd also love for you to

see how this business works from the inside, and I'd be so proud to have you there with

me...we'll also be doing pre-holiday makeovers, and I know you'd love the inside scoop

on color for the season."

�� Specific Plan-" It's this Monday, October, __ at the ______. The event begins at ____,

and I'll pick you up at _____. We dress professionally in a skirted outfit or suit..."

�� WIIFM-".... And as a thank you for your time, I'll have a ______ for you!!"

�� ASK-".... Is there any reason why you couldn't join me this Monday?"

�� Confirm- "Great! Of course you know you can count on me, and I'll confirm the RS

to my director for the two of us, and I'll pick you up at ___; and of course I'll have that

special ________ for you! I know we'll have a great time!"

OK, Your turn, give it a try! When you "know" what to say, getting business on your

date book is EASY!!!!!