**There is a NEW "Training Center 2.0" in the Left hand menu.
I am no longer able to add sub articles to this page, so I will be adding NEW articles in the "Training Center 2.0".
You will find articles for this page's topic in many different Drawers.
I will continue to update the articles on this page, too, as needed.
I have said many times, "Nothing happens until somebody sells something." Mary Kay Ash
Tips from the Top! (Updated Judy Wertheimer tips!)
BOOK PARTIES -- OUTSIDE SALES -- FUND RAISERS & FUN PACKS:
FUN PACK IDEAS
No-Appointment-Needed Hostess
"FUND RAISERS"
Closing the Class:
GET A SOLID APPOINTMENT CLOSE
THE WRIST TEST
Notes from FNSD Sylvia Cook, from West Texas training
Show Power
Color Appointments:
Color Consultation Outline
How Many do you recognize?
How to display our eye shadow and cheek colors!
Color Certification...
Trading Faces
I Love Lipstick!
"Facebook eyes"
Contacting Local Businesses:
Script Used for For Contacting Local Businesses for Sponsorship of Holidays or Special Events!
CUSTOMER SERVICE:
"Sales research shows that reliability is the customer's primary concern - not only of the product, but also of the salesperson. You must remember to promise only that which you can dependably deliver. Your primary responsibility as a salesperson is to create and fulfill realistic customer expectations."
Mary Kay Ash
I put these labels on the back on my business cards, and whenever I make a mistake, am late with a product, or don't have something someone wants, I give them this card with a post-it note "Thank you for your patience! I appreciate you! ? Lynn" handwritten on it. I put it in their order with some candy and samples.
50% Labels
From ESD Melinda Balling: |
Taking Care of Your Customers
Wanting to improve your customer service skills?
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Your Customer Service Files:
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GRAND REWARDS CUSTOMER PROGRAM!
Customer Service
It's Friday the 13th -- Make 13 YOUR Lucky number!
50% Club Offer
My Top 19 Customer Service Tips
Super Customer Service Plan New
Customer Automatic Reorder Program
Customer Service Tips
Customer Service
Customers for Life
Care For Your Customers
Take Care of Your Customers
Customer Service?
MASCARA MARATHON
Samples & Demos
PCPTips!
How to wrap packages and tie bows
GIFT CERTIFICATES:
Gift Certificates
Men's Appointments:
Hairy Face Parties
NEGLECTED CLIENTS:
Letter when it's been awhile
When You Haven?t Called for Eons*
Scripts ? When it?s been awhile
Overcoming Objections:
Beharioral Selling Skills (DISC)
Here's How You Can Handle--"I'll think it over"
selling WORDS !!
PRODUCT KNOWLEDGE:
Product Knowledge
REACHING YOUR SALES GOAL:
It's Saturday and I Don?t Have Any Sales! Phone-a-thon
Skin Care Appointments:
Pack for your Skin Care Classes like a Pro!
Remember ~
You canget all the accessories (totes, bags, and beauty coat!) FREE from Lynn with your
CADILLAC CASH!
CLICK HERE
for packingdetails!
Thanks to
Sales Director
Toni Davis
for sharing!
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Lynn's FLIP CHART LABELS
Great Skin Care Class Scripting Makes the Difference! 8/15/04
18 Minute Class...
Selling Roll Ups /Sets
Here are a few good ideas on how to sell the roll up bags!
Breaking the Basic...
"Forever Young" Class
Skin Care Class Atmosphere
Skin Care Class Close From a Winner
Pajama Parties:
Click to hear my message "Pajama Parties"
*Added to DropBox
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