"The Difficult Part of a Mary Kay Business"

This message is the answer to so many questions that people ask me all the time. "Why am I not getting to my: Red Jacket, Car, Directorship, etc. The answers are in this message from NSD Kathy Goff.

As strange as it may seem, booking, coaching, selling, and recruiting are the easy parts of this career. In fact, successful consultants do not do as much of either of these as they could. However, those are not the difficult parts of this career.

The difficult, challenging part of our wonderful opportunity is image, ethics, and attitude. Why? Is it because we resist any kind of authority, even the kind that has walked the walk and learned that the right way really is the best way? Attitude - Mary Kay always taught us that attitude determines altitude in this business.

That is so true. In fact, the only reason you're not yet in your red jacket or red car or director suit is because you just have not heard enough nos.
Isn't it wonderful to know that while we cannot control the nos, we can control how they affect us and we can control the numbers so that we also get yeses?
Discouragement follows us everywhere and clouds our thinking and robs us of the will to get back on the phone. Sometimes it easy to slip it by and hope that no one notices. But, the real issue is whether it is right or not.

Our customers do not understand our philosophy of building our business on the golden rule. When we explain to that customer, that we would never take her from her consultant (who provides her service, has her on the preferred customer mailing, has paid for her to get free gifts) and that we would just die if in 6 months some new consultant came along and took customers that we had worked to build, they will understand. We don't take customers - EVER.
Image, this one gets tougher and tougher as more resist dressing like professional women in the business world of men. The only time it is o.k. to wear pants is to a workshop that has been announced as a casual dress event.

Attitude, Ethics, Image - Mary Kay has always been a woman ahead of her time.
Let's be appreciative consultants. Let's not try to justify, just to get our own way - the thing that makes people successful in this business is team spirit. We usually do get back exactly what we give out - it's the law of sowing and reaping.