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Conversational bookings. TIPS!!


CONVERSATIONAL BOOKING CONFIDENCE BUILDERS
SIMPLIFY WITH THESE TIPS
(adapted from Senior Director Paula Walsh):

1. Keep in mind that conversational booking fills your datebook, starts a chain reaction of skin care classes, finds recruits, and rebuilds your self-confidence.
2. Some of the best places for conversational booking include hair salons, physician & dentist offices, dry cleaners & laundromats, churches, banks, grocery & department stores, restaurants, schools, & school Organizations.
3. Always dress professionally. Displaying your Mary Kay pin on your lapel is a great icebreaker.
4. Keep your datebook and some Company literature handy.
5. Smile. Project enthusiasm with sparkling eyes and an alert attitude.
6. Be the first to strike up a conversation.
7. Always take the opportunity to bring your Mary Kay business into your conversation.

SUGGESTED INITIAL DIALOGUES

(adapted from National Sales Directors Kathy Helou and Gwen Sherman)

You have been so nice to me, I would like to do something nice for you. Would you mind if I gave you my card? (Pause for her reaction.) I teach skin care with Mary Kay Cosmetics. Has anyone ever offered you a chance to try our products? Is there any reason I ccouldn't? Great! Which is better for you the first or last part of the week?

Excuse me. I couldnt help but notice how well you wear your makeup! Im with Mary Kay Cosmetics, and I would really like to offer you my card! Has anyone ever given you a chance to try our skin care products and color cosmetics?

(She notices you.) Yes, I am with Mary Kay Cosmetics. Have you ever tried our products?

Oh, what a cute baby! You know, I believe every mom deserves to do something really special for herself. Could I offer you my card? Has anyone ever offered you a chance to try Mary Kay products?

Excuse me. Would you mind telling me where you got your shoes (or whatever attracted your attention)? I have been looking for something just like that! (Chat for a little while and then thank her for being so nice.) Oh, before I go, could I offer you my card? Has anyone ever offered you a chance to try Mary Kay products?

(To a man.) Is there a wife or girlfriend in your life? Great! Im with Mary Kay Cosmetics, and if youll give me your girlfriend's/wife's name and phone number, I can call and offer her a complimentary makeover! We also have a great line of men's skin care!

(Always carry Look Cards with you. Put your address label at the bottom.) Excuse me, has anyone taken the time to offer you a complimentary makeover with Mary Kay Cosmetics? I make it my business to give eye cards to the two sharpest women I see every day, and I hope you will accept mine. We are always looking for face models. In fact, my phone number is on the eye card! Would you take a minute to jot yours
down? I would hate to miss your call. This is your holdover gift until we can get together, because I really want to set you up as a model for my portfolio. If you change your mind, Sally, that is OK. Just enjoy this holdover gift until I can get back with you.

SUGGESTED FOLLOW-UP CALL

Hi, ____, this is _______ with Mary Kay. I met you the other day at _______________. I promised I would call you, and before I get completely full with appointments next week, I wanted to make sure that we could schedule a skin care class for you and a few of your friends.

Booking: Building with Consistency, with my Datebook as my Friend,

My Success Will Never End!