Why Doesn't She Answer Her Phone

WHY DOESN'T SHE ANSWER HER PHONE

You're out on your daily errands and you get the name and phone number of a

sharp woman you offered a Mary Kay facial to. Yeah!! Hopefully, you're doing

this each time you're out and about -- it's how we infuse our business with new

and exciting women that we wouldn't otherwise have had the chance to know!

BUT......

You phone her that night, no answer. You try her again the next day, no answer

again. This time, if you're smart, you leave a cheerful message with your name,

where you met her, and the fact that you're calling her like you promised you

would to set up a good time to get together with her for her complimentary Mary

Kay pampering appointment. She doesn't call you back (many won't). So, you

start her phone number into the cycle of people you can't get a hold of and try her

number every time you sit down to do Mary Kay phone work. Two weeks goes

by (or two months maybe!) and you've dialed her number 25 times -- morning,

afternoon, night and weekends. Never any answer.

Now, most likely you're wondering, "Does she screen all her calls through caller

I.D. and she's thinking I'm a maniac for calling her 25 times? Is it possible that in

fact she's just rarely home, and I've just had bad luck trying to reach her? Has

she decided she doesn't want a facial after all, so I should throw away her

number -- or should I stick with it until I get a hold of her, because maybe she's

destined to be an awesome customer or even a recruit?"

Any of the above could be true! So here's a great way to short-circuit this

situation, reduce your time and frustration following up with no-answer warmchatter

leads.

After about 4 - 5 days, when you've tried reaching the prospect at several

different times of the day and have left one message, leave another message

and say the following:

It occurred to me that perhaps you've changed your mind and would prefer

not to get together for a complimentary Mary Kay pampering session -- if

so, just give a quick call back to me and let me know it's not for you right

now. That way I won't keep trying to phone you.

However, I realize that most likely you're just super busy (which is the

MAIN reason to schedule a rejuvenating facial and makeover with me!) and

my previous calls have simply caught you away from the phone. In that

case, just give me a quick call to let me know you still want to be

pampered!

Again, my name is ___________, and my phone number (which is also on

the card I gave you) is ___________________.

________, your __________(cheerful attitude, happy smile, sharp-looking

appearance, etc. -- whatever was the case) told me that you're someone I'd

like to treat to the Mary Kay experience, so give me a quick call and

hopefully we'll talk soon! By the way, I'll likely try you back until we

connect! "

I have found that (assuming you select warm, courteous women to warmchatter!)

most women will respond to this. The ones that are blowing you off will

be reminded that you're a real person (not a computerized calling machine!) and

will (now that you've given permission) let you know if they'd prefer to forget it for

now. But my most frequent experience is that they will call, apologize for being

so hard to reach (usually, they get MY message service!) and tell me to persist in

calling back! I've had several that have taken up to 3 months to actually talk to

without the machines in the middle -- but they had called to at least let me know

they still were interested in the facial. And, they were ultimately HUGE selling

appointments and are now a happy part of my customer base.

Be BOLD! Be direct! Women will respond with respect!

EESD Dorothy